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City Hotel Shanghai, Shanghai

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From90US$ /night
Check-in
22Nov2024Select date
Check-out
23Nov2024Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

No.5-7 Shan XI South Road, Shanghai, China, 200020

City Hotel Shanghai is a 4-star establishment located in the heart of Jing'an, strategically positioned near popular shopping and cultural destinations. The hotel features modern amenities and has received community support that contributes to its reputation. Guests can enjoy the views of People Square and Huaihai Road, enhancing their urban experience.

Location

City Hotel Shanghai is situated just a 10-minute walk from Middle Huaihai Road, a central hub for shopping and dining. The hotel is also conveniently close to the Shanghai Exhibition Centre and major transportation links, including the subway. Public parking is available nearby, and the hotel provides an airport shuttle service for easy access.

Rooms

The hotel offers 272 newly refurbished guestrooms that provide ample natural light through large windows. Each room is furnished to a high standard with modern facilities, including minibars and flat-screen TVs. Options range from twin/double rooms to spacious suites with living areas. Specific accommodations cater to business travelers with executive lounge access available.

Eat & Drink

City Hotel Shanghai hosts a diverse array of dining experiences across three onsite restaurants. The Vienna Restaurant offers rich foreign tastes, while the Goodmatch Chinese Restaurant features a timeless style with authentic local flavors. Guests can unwind at the City Bar, known for its pastries and cocktails amidst a relaxing atmosphere.

Leisure & Business

Recreational facilities include an indoor pool, fitness center, sauna, and spa services, catering to guests seeking relaxation. Business needs are supported with a 24-hour front desk, several meeting rooms, a business center, and complimentary Wi-Fi. An executive floor and no-smoking areas accommodate business professionals' requirements.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Executive Suite
Max:
2 persons
50 m² 
Bed options:
1 King-size bed
Shower
Air conditioning
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Limited Executive Double or Twin Room
Max:
2 persons
23 m² 
Bed options:
2 Single beds
Shower
Air conditioning
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Superior Queen Room
Max:
2 persons
22 m² 
Bed options:
1 King-size bed
Shower
Air conditioning
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Getting around

A list of all available modes of transport

City Centre
Shanghai 1.8 km
Airports
Shanghai Hongqiao International (SHA) 13.2 km
Shanghai Pudong International (PVG) 46.0 km
Train
Shanghai Railway Station Metro Station 3.0 km
Underground
Middle Huaihai Road300 m
South Shaanxi Road500 m

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Luggage storage
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Barber shop
  • Smoke detectors
  • Fire extinguishers

Sports & Fitness

  • Fitness centre

Guest Parking

  • Electric kettle

Services

  • Room service
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance

Dining

  • Restaurant
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services

Spa & Leisure

  • Indoor swimming pool
  • Spa & wellness centre
  • Sauna
  • Massage

Room features

  • Air conditioning
  • Mini-bar
  • Ironing facilities

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

No.5-7 Shan XI South Road, Shanghai, China, 200020
Map view
No.5-7 Shan XI South Road, Shanghai, China, 200020
Nearby
Shaanxi Nanlu just north of Julu Lu
Moller Residence
10 m
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Mo-Mo MuChang
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LuWan Distinguish ShanXi South Road 35 HongFangZi 2 Floor 2nd Floor
Palatino Roman Cuisine
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434 Changle Road
De Refter
390 m
181 JinXian Lu near Maoming Lu
Kartel Wine Bar
420 m
North Xiang Yang Rd 5-6/F
LanXin Restaurant
570 m
luwan Distinguish JinXian Road 130
Amanda Restaurant & Coffee Bar
560 m
No. 207 Changle Road

Reviews and Ratings

Feedback from previous guests about their experience.
70%
liked the hotel and would stay again
Clean
Friendly staff
Limited dining
Diminished location
7.0/10
Very good
Rooms
7.3
Location
8.1
Service
7.0
Dining
6.5
Guest reviews
7.0/10
based on 25 reviews
3.5/5 based on 308 reviews
7.9
7.9/10based on 281 reviews
#362 of 5,418 hotels in Shanghai based on Tripadvisor
Jack
United Kingdom, June  2024
7.4/10

The hotel offers a stunning view over Shanghai and is clean, but not very fresh, especially the bathroom on the lower floors. The service is simply great, very helpful, and always with a smile on their face. The location is a little away at 1 km, not far from Nanjin street, and has diminished in a few short years. The dining experience could be better with more variety of bakery products. The facilities are satisfactory overall.

Rooms
8.0
The rooms provide breathtaking views over Shanghai and are clean, but not very fresh, especially the bathroom on the lower floors.
Service
9.0
The service is exceptional, very responsive to any queries or requests. They are also very helpful and always with a smile on their face.
Location
7.0
The hotel is a little away at 1 km, not far from Nanjin street, which is one of the most important areas. It is also close to a very nice commercial center with free WiFi.
Dining
6.0
The dining options could be better with more variety of bakery products.
Facilities
7.0
The facilities provided are satisfactory.
Clean
Limited dining
Diana
United Kingdom, June  2024
7.8/10

The hotel had pretty good rooms, nothing exceptional but very clean and had everything we expected. The views were good, though the rooms were a bit small. The service was nice overall. The location was superb, ideal for exploring with plenty of food choices. The dining was pretty good and worth paying extra for. The facilities were satisfactory.

Rooms
8.0
The rooms were very clean and a bit small but did the job perfectly with good views.
Service
7.0
The service was nice and fairly easy to communicate with, despite some language barriers.
Location
9.0
The location was superb, within walking distance to transportation, excellent shops, and plenty of food choices nearby.
Dining
8.0
The dining options were varied and of good quality generally, worth paying extra for.
Facilities
7.0
The facilities met expectations and were satisfactory.
Lucy
United Kingdom, May  2024
7.4/10

My stay at the hotel was quite pleasant overall. The rooms were top-notch, clean, spacious, with a powerful shower and a comfortable bed. However, the lack of free Wi-Fi was a downside, although the good air conditioning made up for it, especially during the July heat.

Rooms
9.0
The rooms were first-rate, clean, and spacious, with a powerful shower and a comfortable bed.
Service
7.0
The service was very helpful, but the language proficiency, particularly in English, could be improved.
Location
8.0
The hotel is ideally located, just a five-minute walk from the central Shanxi Nan lu metro station in the French Connection area, one of the best in Shanghai, surrounded by boutiques and great restaurants.
Dining
6.0
The dining experience was a mix; while there were plenty of options, the atmosphere and quality of the food were not consistently good.
Facilities
7.0
The facilities were standard, with no stand-out features but everything you'd expect from a decent hotel.
clean
lack of free Wi-Fi
Frederick
United Kingdom, May  2024
7.6/10

The hotel was very clean and within walking distance of all shopping areas. The rooms, though comfortable with good views, were affected by cigarette smoke, leading us to request a room change. The service, while the staff were helpful despite language barriers, was let down by some aspects. The location, perfect between Jing´An and the French Concession, was ideal for us and close to the expo. The dining experience was considered good overall, but with some downsides like the limited breakfast selection. The facilities were decent, meeting basic needs.

Rooms
8.0
The rooms were comfortable with good views, but affected by cigarette smoke, leading to a room change request.
Service
7.0
Though the staff were helpful despite language barriers, the service had its letdowns.
Location
9.0
The location was ideal for our needs, close to the expo and between two vibrant areas.
Dining
7.0
The dining experience, while overall good, had some downsides like the limited breakfast selection.
Facilities
7.0
The facilities met our basic needs during the stay.
Melanie
United Kingdom, April  2024
6.6/10

The hotel is very conveniently located near the central Shanxi Nan lu metro station in the bustling French Connection area of Shanghai, offering easy access to shops and restaurants. While the rooms are clean, there were some issues like the lack of adapters for electronic devices and a door connecting to the adjacent room. The staff, though friendly and helpful, could enhance their English proficiency and professionalism in customer interactions. Dining options were limited, with one breakfast meant for one person only per room booking, which was a unique experience. Despite these shortcomings, the hotel provides good value for the price paid.

Rooms
7.0
The rooms are clean but have minor issues like a lack of adapters and a connecting door to the adjacent room.
Service
6.0
The staff is friendly and helpful but could improve their English proficiency and professionalism in dealing with customers.
Location
8.0
The hotel's location near the central metro station in the vibrant French Connection area of Shanghai is convenient, with plenty of shops and restaurants nearby.
Dining
5.0
Dining options are limited, with a unique experience of one breakfast meant for one person per room booking.
Facilities
7.0
Despite not having access to the swimming pool as advertised, the hotel provides essential facilities for a comfortable stay.
Great location
Limited dining
David
United Kingdom, April  2024
7.4/10

The hotel is in a great location with easy access to various tourist spots and shopping malls. The rooms are comfortable but being on a smoking floor was a downside. The staff provided professional service, but communication at times required multiple interactions to clarify. The dining experience, though nice, fell slightly short of exceptional. Overall, a convenient choice for exploring the city.

Rooms
7.0
The room next door was comfortable for my stay.
Service
8.0
The staff were professional, but it took a few attempts to ensure my booking preferences for twin beds were understood.
Location
9.0
The hotel's location is brilliant, with easy access to many shops and restaurants within walking distance.
Dining
7.0
The dining experience was quite nice, though not exceptional.
Facilities
6.0
The facilities were decent but lacked any standout features.
Convenient location
Smoking floor
Francis
United Kingdom, March  2024
8.6/10

The hotel offers a really comfortable and truly spacious stay, with nicely decorated and clean rooms. The location is beautiful, with many good restaurants and coffee shops nearby. The service is excellent and very helpful in various situations. The dining experience was better than expected with a good variety of dishes.

Rooms
9.0
I loved the really comfortable and spacious room. It was clean and well-decorated.
Service
9.0
The staff were top-notch and very helpful, especially when I needed assistance. They were well versed in English too.
Location
9.0
The hotel is conveniently situated near many good restaurants and coffee shops. The Jing'an Temple is within walking distance, making it a great location to explore.
Dining
8.0
The dining experience exceeded my expectations with a good variety of delicious dishes.
Facilities
8.0
The hotel has good facilities and amenities for a comfortable stay.
Stuart
United Kingdom, March  2024
5.2/10

The hotel was conveniently located near main attractions and metro stations, very close to Nanjing Road and the city center. The rooms were underwhelming and lacked storage, but were ready. The service was not very hospitable and lacked assistance with luggage. The dining offered a fair range of western choices. The facilities were average.

Rooms
5.0
The rooms were so underwhelming and lacking storage for our clothes, but they were ready.
Service
5.0
The service wasn't very hospitable and didn't offer help with luggage.
Location
7.0
The location is nearby main attractions, convenient, and quite close to the city center and Bund, but the shower was almost impossible to use.
Dining
6.0
The dining offers a fair range of bland western choices.
Facilities
5.0
The facilities were average.
Brian
United States, February  2024
7.0/10

My stay at the hotel was a mix of positives and negatives. The location is ideal, right in the heart of Shanghai, but the room felt a bit damp upon check-in and the swimming pool access was restricted. The service was efficient and quick, although not particularly service-minded or helpful. Dining options were satisfactory, but there were some drawbacks with the breakfast offerings. The facilities were decent overall, although there were some areas that required maintenance.

Rooms
7.0
The room felt a bit damp upon checking in and didn't allow access to the swimming pool as advertised.
Service
7.0
The service was efficient and quick, but lacking a bit in being service-minded or helpful.
Location
8.0
The hotel's location is ideal, right in the heart of Shanghai, offering easy access to many attractions.
Dining
6.0
The dining options were satisfactory, but there were some drawbacks with the breakfast offerings.
Facilities
7.0
The facilities were decent overall, although some areas required maintenance like elevator repairs.
Great location
Damp room
Tim
United Kingdom, February  2024
6.6/10

The hotel is near the train station and really close to Nanjing Road, offering a pretty safe environment with lots of people around. However, it has diminished slightly in a few short years. The rooms lack storage for clothes and have slightly out-of-date décor, reflecting an old style.

Rooms
6.0
The rooms are old, with lacking storage for our clothes and slightly out-of-date décor.
Service
5.0
The service isn't very hospitable and lacks assistance with luggage. However, they do offer room service, dry cleaning, laundry, and tours/ticket assistance.
Location
7.0
The location is near the train station and really close to Nanjing Road, but it has diminished slightly in a few short years. It's pretty safe with lots of people around.
Dining
8.0
The dining experience is quite good and generous, offering a wide variety of local and 'Western' food. However, it should improve the food varieties.
Facilities
7.0
The hotel provides a buffet with a delicious assortment of items. However, the facilities reflect an older style and are not very modern.
Ron
United Kingdom, February  2024
7.4/10

The hotel has a good central location, close to shops and the Shanghai Metro Line 2, making it convenient for exploring the city. The rooms, while nicely decorated and clean, are a bit small and may not meet Western standards. The service staff, while friendly and helpful, could improve their English skills and professionalism. The dining experience offers a nice selection of meals, with some room for improvement in quality and variety.

Rooms
7.0
The room on the 14th floor was nicely decorated and clean, though a bit small for Western standards.
Service
7.0
The staff was friendly and helpful, but could enhance their English skills and professionalism.
Location
8.0
The hotel's central location is convenient for exploring Shanghai, especially with its proximity to the Shanghai Metro Line 2 and attractions like Nanjing Street and the Bund.
Dining
7.0
The dining experience was quite nice with a large selection, though some improvements in quality could be made.
Facilities
8.0
The hotel offers standard facilities for a comfortable stay.
Oliver
United Kingdom, February  2024
8.2/10

The hotel's location is convenient with many nearby shops, massage places, cafes, and restaurants. The rooms, although small, are adequate for a comfortable stay despite a slight smoky and mildewy smell. The service is top-notch, with friendly and knowledgeable staff. The dining experience offers good value for money, except for the occasional cold items. Facilities are modern and well-maintained.

Rooms
7.0
The rooms, although small, are adequate for a comfortable stay despite a slight smoky and mildewy smell.
Service
9.0
The service is top-notch with friendly and knowledgeable staff.
Location
8.0
The location is convenient with many nearby shops, massage places, cafes, and restaurants.
Dining
8.0
The dining experience offers good value for money, except for the occasional cold items.
Facilities
9.0
Facilities are modern and well-maintained.
James
United Kingdom, January  2024
5.4/10

The hotel was reasonably priced at 104 USD per night, okay rooms but needed a deep clean and fix drawers. The service was friendly and efficient, although there were issues with mosquitos, fridge, and air conditioning. The location was central and convenient, but had difficulties with simple requests. The dining experience was not great, loud staff, and limited options. Overall, the facilities were average.

Rooms
5.0
The rooms were okay but in need of a deep clean and fixing drawers that were falling apart.
Service
7.0
The service was friendly and efficient, but there were issues with mosquitos, fridge, and air conditioning.
Location
6.0
The location was central and convenient, although had difficulties with simple requests.
Dining
5.0
The dining experience was not good, with noisy staff and limited options.
Facilities
5.0
The facilities were average.
John
United Kingdom, January  2024
7.0/10

The hotel rooms were a good size with thoughtful design, and I appreciated having tea and coffee facilities on hand. The location was superb, just a 2 km walk to the Bund and directly across from the historic Moller House. However, there was a lack of storage for our clothes and the dining experience fell below the expectations I have for a four-star hotel.

Rooms
8.0
The rooms were well-designed and spacious with convenient tea and coffee facilities.
Service
7.0
Despite the language barrier, the staff was accommodating and began cleaning my table bit by bit. However, their English knowledge could be better.
Location
9.0
The location was very convenient, allowing easy exploration of the area on foot and close to the West Nanjing Rd metro station.
Dining
5.0
The dining experience was lacking in variety and the quality was not as expected for a four-star hotel.
Facilities
6.0
The hotel offers basic facilities but lacks in dining variety.
Andy
United Kingdom, December  2023
7.4/10

The hotel is in a nice area with superb cleanliness and a friendly staff. Rooms are clean and tidy, though on the smaller side. The dining experience is average, with a mediocre buffet offering. The convenient location near historic sites and metro stations is a major plus.

Rooms
8.0
The rooms are very clean and tidy, showing signs of minor renovations. The smallest room I had during my stay in China.
Service
7.0
The staff was friendly and helpful, despite some language barriers. However, the customer service attitude was somewhat lacking.
Location
9.0
The hotel is in a nice area, directly across from the historic Moller House, with convenient stores and restaurants nearby.
Dining
6.0
The dining experience was acceptable, with a buffet offering a variety of dishes. Not the most comfortable or clean for Western standards.
Facilities
7.0
Facilities are decent, albeit a little chaotic. Average quality and quantity in the dining area.
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Rooms and Guests2 Guests, 1 Room